1 DOLLAR IPTV Refund Policy
Effective Date: April 12, 2026
At 1 DOLLAR IPTV, we strive to provide you with the best possible IPTV experience. We understand that sometimes things don’t work out as planned. This Refund Policy outlines the conditions under which you may be eligible for a refund for your 1 DOLLAR IPTV subscription. Please read this policy carefully before subscribing to our service.
7-Day Money-Back Guarantee
1 DOLLAR IPTV offers a 7-day money-back guarantee on initial subscriptions to our service. This guarantee applies only to new customers who are subscribing to 1 DOLLAR IPTV for the first time. If you are not completely satisfied with your 1 DOLLAR IPTV service within the first 7 days of your subscription, you may request a full refund, subject to the conditions outlined below.
Refund Conditions
To be eligible for a refund under the 7-day money-back guarantee, you must meet the following conditions:
- You must be a new 1 DOLLAR IPTV customer. This offer is not available for renewals or subsequent subscriptions after a previous refund.
- You must submit your refund request within 7 calendar days of the date of your initial subscription purchase. Requests submitted after this 7-day period will not be considered.
- You must have contacted 1 DOLLAR IPTV support (contact@1dollariptv.store) during the first 7 days to attempt to resolve any technical issues you are experiencing. We require you to provide details of the issues you encountered and the troubleshooting steps you have taken. This allows us to understand the problem and potentially offer a solution before issuing a refund.
- You must provide a valid reason for your refund request. Simply stating “I don’t like it” is not sufficient. Examples of valid reasons include persistent buffering issues, consistent channel unavailability, or significant discrepancies between the advertised service and the actual service received.
- Your account must be in good standing. You must not have violated our Terms of Service, including, but not limited to, sharing your account credentials, engaging in illegal activities, or using the service in a manner that disrupts the experience for other users.
- You must not have requested and received a refund from 1 DOLLAR IPTV previously.
Refund Process
To request a refund, please follow these steps:
- Email our customer support team at contact@1dollariptv.store.
- In your email, clearly state that you are requesting a refund under the 7-day money-back guarantee.
- Provide your account username or the email address associated with your 1 DOLLAR IPTV subscription.
- Explain in detail the reasons for your dissatisfaction with the service and the technical issues you encountered. Include any troubleshooting steps you have already taken.
- Attach any relevant screenshots or other documentation that supports your refund request.
Once we receive your refund request, our support team will review it. We may contact you to request additional information or clarification. We aim to process all refund requests within 7-10 business days. The processing time may vary depending on the complexity of the issue and the volume of requests we are handling.
If your refund request is approved, we will issue a refund to the original payment method used to purchase your 1 DOLLAR IPTV subscription. Please note that it may take several business days for the refund to appear in your account, depending on your bank or payment provider.
Non-Refundable Items and Situations
The following items and situations are not eligible for a refund:
- Renewals of existing 1 DOLLAR IPTV subscriptions. The 7-day money-back guarantee applies only to the initial subscription.
- Refund requests submitted after the 7-day money-back guarantee period.
- Refund requests based on reasons outside of 1 DOLLAR IPTV‘s control, such as internet service provider (ISP) issues, device incompatibility, or power outages.
- Refund requests from customers who have violated our Terms of Service.
- Refund requests based on channel lineup changes. 1 DOLLAR IPTV reserves the right to add, remove, or modify channels at any time without prior notice.
- Refund requests based on temporary service disruptions or maintenance periods. We strive to minimize downtime, but occasional maintenance is necessary to improve our service.
- Refund requests for any add-on services or features purchased separately from the main 1 DOLLAR IPTV subscription.
- Refund requests where the customer has already received a refund from 1 DOLLAR IPTV.
- Refund requests where the customer is unable to provide sufficient information or documentation to support their claim.
- Refunds are not given for the time that the service was actively used.
Timeline
Here’s a summary of the key timelines related to our Refund Policy:
- Subscription Purchase: This is the starting point for the 7-day money-back guarantee.
- 7-Day Money-Back Guarantee Period: You have 7 calendar days from the date of your initial subscription purchase to request a refund.
- Refund Request Submission: You must submit your refund request via email (contact@1dollariptv.store) within the 7-day period.
- Refund Request Review: Our support team will review your request within 7-10 business days.
- Refund Processing: If your refund is approved, we will process it immediately. The time it takes for the refund to appear in your account depends on your bank or payment provider.
Changes to This Refund Policy
1 DOLLAR IPTV reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website (https://1dollariptv.store/). It is your responsibility to review this Refund Policy periodically for any updates. Your continued use of 1 DOLLAR IPTV after any changes to this Refund Policy constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about this Refund Policy, please contact us at contact@1dollariptv.store.